Purpose

We use Discord as our main communication platform. It’s where task updates, team coordination, and announcements happen in real time.

Getting Started

You’ll be invited to our official Discord server after onboarding. This server includes channels organized by tasks, roles, and teams. Make sure you’ve accepted the invite and joined the server before your first working day.

Communication Guidelines

  • If you have questions, post them in the correct server channel (e.g., #content-team, #admin-tasks, etc.)
  • For urgent concerns or unclear assignments, ping @MattyJacks or your assigned manager directly in the thread or channel where the task was posted.
  • Keep conversations task-focused and professional within work channels.
  • Use threads for updates or follow-ups on specific tasks to keep things organized.

Reminders

✅ Always check Discord before and during your shift

✅ Update your status if you’re stepping away or done for the day

✅ Tag the right people when clarification is needed

✅ Stay in your assigned channels and respect role boundaries

✅ Refer to pinned messages or announcements for ongoing instructions